What if my credit card gets lost or stolen?
What if there are unauthorized charges on my stolen card?
Where do I send my payments?
Are there other ways I can make payments?
What is e-Account Management?
What information is needed to use e-Account Management?
How much does it cost to view my transaction activity online?
What account information can I see on e-Account Management?
Who do I contact if I have an issue with an item within my online transaction activity?
If I use this service, will I still get a paper statement in the mail?
What security measures does e-Account Management use?
Can anyone other than the cardholder view statements or make bill payments?

What if my credit card gets lost or stolen?
Please call 1-800-326-4116 to report immediately. This number is also printed on your monthly statements.

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What if there are unauthorized charges on my stolen card?
If you suspect your card has been stolen you should call us right away at 1-800-326-4116..

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Where do I send my payments?
Please send any Rogers & Hollands or Ashcroft & Oak Credit Card payments via regular mail to:

Rogers Enterprises, Inc.
P.O. Box 7207
Chicago, IL 60680

Please include your credit card account number on your check.

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Are there other ways I can make payments?
Yes. You can pay your bill online using e-Account Management.

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What is e-Account Management?
e-Account Management provides an easy and secure way to view your credit card account information online. With this service you can view your account summary and transaction information and make payments, all from the convenience of your desktop.

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What information is needed to use e-Account Management?
To use e-Account Management, click on the "Sign In" button located at the top of the page. You will be asked to provide certain security information. This information helps us to authenticate you and to provide you with the correct account information.

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How much does it cost to view my transaction activity online?
e-Account Management is a free service provided to your company as a feature of your Rogers & Hollands or Ashcroft & Oak Credit Card.

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What account information can I see on e-Account Management?
e-Account Management includes account summary information and your monthly transaction activity for the current and two previous billing cycles.

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Who do I contact if I have an issue with an item within my online transaction activity?
If you have questions about charges to your account, transactions on your account or any other account information displayed on this website, please call 1-800-326-4116.

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If I use this service, will I still get a paper statement in the mail?
Unless you elect to receive your statement online, use of this service will not have any effect on whether or not you get a paper statement in the mail. All company control accounts and individually billed accounts will receive a paper statement in the mail.

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What security measures does e-Account Management use?
We use advanced encryption techniques, including Secure Socket Layer technology, to protect the information you provide to us over the Internet. You can tell that the session is secure when you see a locked padlock displayed at the bottom of most browser windows. In addition, before displaying any transaction activity information online, we verify the identity of the cardholder, using the sign in or enrollment information.

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Can anyone other than the cardholder view statements or make bill payments?
The information requested on the Sign In page is designed so that all cardholders can enter the site and view their own account information.

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